Refund Policy

At Easy Cake Decor, we are committed to providing high-quality digital products designed to help you decorate with confidence.

Because all products are digital downloads, we do not offer automatic refunds once a file has been accessed or downloaded.

Digital Product Policy

Due to the nature of digital products:

• All sales are considered final.
• No physical items are shipped.
• Files are delivered instantly after purchase.

180-Day Satisfaction Guarantee (Optional – Keep If You Offer It)

If you are genuinely unsatisfied with your purchase, please contact us within 180 days of your order. We will review your request and may issue a refund at our discretion.

To request assistance, email:
📧 easycakedecor@gmail.com

Please include:
• Your order number
• The email used for purchase
• The reason for your request

Accidental Purchases

If you accidentally purchased the same product twice, contact us within 48 hours for assistance.

Technical Issues

If you experience any issues accessing your files, we are happy to help. Please contact us before requesting a chargeback so we can resolve the issue quickly.

Unauthorized Chargebacks

Initiating a chargeback without contacting us first may result in restricted future access to our products.