Refund Policy

🧁 Refund & Digital Product Policy

At Easy Cake Decor, we are committed to providing high-quality digital products designed to help you decorate with confidence.

Because all products are digital downloads, we do not offer automatic refunds once a file has been accessed or downloaded.

📌 Digital Product Policy

Due to the nature of digital products:

• All sales are considered final
• No physical items are shipped
• Files are delivered instantly after purchase

✅ 7-Day Refund Policy

We offer a 7-day refund window from the date of purchase.

If you are not satisfied with your purchase, you may request a refund within 7 days, provided that:

• You have not fully downloaded or extensively used the product
• Your request is genuine and reasonable

All refund requests are reviewed on a case-by-case basis.

💯 180-Day Satisfaction Guarantee (Optional – Keep If You Offer It)

If you are genuinely unsatisfied with your purchase, please contact us within 180 days of your order. We will review your request and may issue a refund at our discretion.

📩 Contact for Refunds & Support

To request assistance, email:
📧 easycakedecor@gmail.com

Please include:
• Your order number
• The email used for purchase
• The reason for your request

⚠️ Accidental Purchases

If you accidentally purchased the same product twice, contact us within 48 hours for assistance.

🛠️ Technical Issues

If you experience any issues accessing your files, we are happy to help.
Please contact us before requesting a chargeback so we can resolve the issue quickly.

🚫 Unauthorized Chargebacks

Initiating a chargeback without contacting us first may result in restricted future access to our products.